Registration

Can Registration Info Be Changed? What to Do if You Made a Mistake

FoxPress Editorial · 2026-04-21 · 13 min read

Some information on your Binance account can be modified by yourself, while others require intervention from customer service. To change your information, first visit the Binance Official Website and enter the account settings. Most information can also be modified via the Official Binance App. For region-related settings, refer to Binance App Download. Below is a detailed breakdown by category.

What You Can Change Yourself

Information	Changeable	Difficulty
Login Password	✅	Low
Email (Replacement)	✅	Medium
Phone Number (Replacement)	✅	Medium
Nickname / Username	✅	Low
Avatar	✅	Low
Time Zone	✅	Low
Default Language	✅	Low
Preferences	✅	Low
Anti-Phishing Code	✅	Low

These can be updated simply by clicking through "Account Settings" or "Account Security."

What You Cannot Change Yourself

Information	Self-Service	Solution
KYC Name	❌	Customer Service Appeal
KYC Birthday	❌	Customer Service Appeal
KYC Nationality	❌	Customer Service Appeal
KYC ID Number	❌	Almost Impossible to Change
Registration Date	❌	Cannot be changed

This is core identity information, and Binance does not allow users to modify it freely to maintain security and compliance.

Steps to Change Your Email

Log in to Binance.
Go to Account Security → Change Email.
Enter the verification code sent to your old email.
Enter your new email address.
Enter the verification code sent to your new email.
Done.

Note:

Changing your email does not affect your KYC status.
The old email can no longer be used for logging in.
Use the new email for all future logins.

Steps to Change Your Phone Number

Go to Account Security → Change Phone Number.
Verify using either your old phone number or your email.
Enter the new phone number and country code.
Enter the SMS verification code received on the new phone.
Done.

Changing Your Password

Go to Account Security → Change Password.
Enter your old password.
Set a new password (following the same strength rules as registration).
Complete 2FA verification.
Done.

After changing your password, you will be logged out of all devices.

What to Do if KYC Info is Wrong

Correcting KYC errors is a common headache for beginners. Typical mistakes include:

Typo in the Pinyin/English spelling of your name.
Incorrect birthday.
Wrong nationality selected.
One digit off in the ID number.

Handling Process

Log in to your account.
Go to the Account Security / KYC page.
Look for the "Modify KYC Info" or "Appeal" entry.
Describe the error in detail.
Upload a clear photo of your new ID.
Upload a selfie holding your ID to prove your identity.
Wait for customer service to process (3–15 days).

Possible Outcomes

Appeal Successful: Information is corrected.
Appeal Rejected: Information remains unchanged.
Additional Materials Requested: Follow the instructions provided.

KYC information is serious; do not file multiple appeals to waste time. Clearly state what is wrong and what the correct information should be in one go.

Errors That Might Not Need Fixing

Some minor "errors" often worried about by beginners don't actually impact usage:

Case sensitivity in Pinyin (Upper vs Lower case): Usually no issue.
Spaces in names: Usually no issue.
Address abbreviations: Usually no issue.

Only substantial errors (e.g., "ZHANG" written as "ZNAGN", or "1990" written as "1980") require a formal correction.

Does Changing Info Trigger Risk Control?

Frequent modifications within a short period (e.g., changing your email three times in a week) will trigger risk control:

Withdrawal suspension for 24–72 hours.
Customer service follow-up for confirmation.
Stricter verification requirements.

Prevention: Think carefully before you click confirm; try to get it right in one go.

Are Old Emails Still Saved After Changing Address?

The "Email History" recorded in the Binance system won't disappear. However, your old email address will no longer receive new emails from Binance.

If you want to keep old emails for your records, you should export them beforehand.

After Changing Your Anti-Phishing Code

Once updated, emails sent before the change will show the old code, while new emails will show the new one. Beginners should be aware of this to avoid thinking that legitimate older emails are "phishing" because they lack the current code.

System Settings That Cannot Be Changed

Registration Country/Region: Determined by your IP at the time of registration; cannot be changed later.
Account UID: Permanently fixed.
Account Type (Personal/Institutional): Cannot be switched.
KYC Level (Verified/Verified Plus): Can only be upgraded, not downgraded.

These are underlying data points. It is good for beginners to be aware of these limitations.

"Change Info" Checklist

If it's your first time wanting to change something:

List exactly what information is wrong.
Categorize them into "Self-service" and "CS required."
Change the self-service items first.
For items requiring CS, gather all materials and file one comprehensive appeal.
Verify all information is correct once the process is finished.

This approach is much more efficient than piecemeal modifications.

FAQ

Q: Will changing my name affect trading?
A: It doesn't affect trading. However, if your KYC name doesn't match your withdrawal destination account (e.g., when cashing out to a bank card), it might trigger risk control.

Q: Can I change my nationality?
A: Usually no. Changing nationality implies you need to re-verify KYC, and Binance typically requires you to start the process over.

Q: What materials are needed to change my birthday?
A: A clear photo of your ID + a selfie + a photo of you holding your ID. Explain the reason for the change.

Q: Is there a fee for changing information?
A: No. Anyone asking for money to change your info is a scammer.